What is LUCKSHMI KNITS PRIVATE LIMITED ‘s Returns and Exchanges Policy? How does it work?
LUCKSHMI KNITS PRIVATE LIMITED ’s returns and exchanges policy gives you an option to return or exchange items purchased on LUCKSHMI KNITS PRIVATE LIMITED for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. There are two ways to return the product to us:
Pick up: Pick up: In most locations, we offer a free pick-up service. You will see a pickup option when you submit a return request.
Self-Ship: If we don’t offer a pick up at your location. In such cases, we will credit the shipping costs in
the form of LUCKSHMI KNITS PRIVATE LIMITED credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
During Pick Up, our delivery agent may do a quality check on the return. The replacement process for the returned items will be initiated after the product has been received at our warehouse and has passed a quality check. If the returned product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. Please note that we offer you an
option to exchange items purchased by you on LUCKSHMI KNITS PRIVATE LIMITED for same or different sizes of same style or for any other item of the same or different value from LUCKSHMI KNITS PRIVATE LIMITED within the specified exchange/replacement period subject to your address being serviceable for an exchange/replacement. The following EXCEPTIONS and RULES apply to this Policy:
Vest, Briefs, Shapewear Bottoms, any Lingerie Set that includes an innerwear, Swimwear, Mittens, Wrist- Bands cannot be exchanged or returned.
Selected products which are susceptible to damage can only be returned/exchanged within a LIMITED number of days. Please read the Product Detail Page to see the number of days upto which a product can be returned/exchanged, post-delivery.
Due to the intimate nature, we handle returns for certain Innerwear, Sleepwear and Lingerie items differently. Only self-ship return is allowed for valid reasons for such items, hence pickup facility will not be available. Also, these items cannot be exchanged until proper valid reason. Product should be in its original packed & unused condition.
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box).
Exchanges Policy:
If you choose to exchange the item purchased by you on LUCKSHMI KNITS PRIVATE LIMITED within the specified exchange period for the same size or different size of same style, you will be provided with a replacement of the item, free of cost.
You choose to exchange item purchased by you on LUCKSHMI KNITS PRIVATE LIMITED for any other item of the same or different order value from LUCKSHMI KNITS PRIVATE LIMITED In such case, if exchanged item is of the higher value, differences in amount will be charged during order process to you and if exchanged item value should be equal to the exchange item. The replacement process will be initiated with successful pick up of original item from you.
Net amount paid by you (excluding instant cashback/discount) to purchase original item will be considered to calculate difference in amount of original and exchanged item which will be payable by you for an exchange.
Exchanges are only allowed for pincodes which are serviceable for an exchange.
Exchange request for multiple items cannot be raised in a single instance and a single item cannot be exchanged for multiple products. You can raise exchange request for one product at a time and customer can exchange multiple items by initiating separate exchange request for each of the items.
Non- returnable products/categories cannot be exchanged.
Platform Handling Fee (as defined under ‘Terms of Use’) is not applicable to exchanged orders.
LUCKSHMI KNITS PRIVATE LIMITED shall reserve the right to restrict exchange of the items purchased on Goes Good Fashion if customer in any way breaches or misuses this policy, as determined by LUCKSHMI KNITS PRIVATE LIMITED ’s sole discretion. In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
LUCKSHMI KNITS PRIVATE LIMITED will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, LUCKSHMI KNITS PRIVATE LIMITED would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User.
If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
If you self-ship your returns, your shipping costs will not be reimbursed even subject to your returns having met our Returns and Exchanges.
To return a product to LUCKSHMI KNITS PRIVATE LIMITED , please follow these steps:
You can return products purchased from LUCKSHMI KNITS PRIVATE LIMITED within the specified return/exchange period(check product details page for the same), except for our non-returnable products and high-value products which can only be returned within the LIMITED number of days.
Create a ‘Return Request’ under “My Orders” section of App/Website/M-site. Follow the screens that come up after tapping on the ‘Return’ button. Please make a note of the Return ID that we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode
We offer pick-up facility in selected locations based on our courier serviceability.
If reverse pick-up option is not available at your location you can self-ship the product to us.
Pick-up: If you select to schedule a pick-up, please place the product in a packet and the product must be unused, unwashed with all the tags intact. Keep the packet ready and open to expedite the return pickup. Our staff may initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Returns Desk.
Self-ship: In case your area pincode is not eligible for “Pick-up” mode then, please self-ship the product to our Returns desk. Please pack the product and ensure product is unused, unwashed with all the tags intact. Also, please mention Order No and Return Id on a piece of paper and place it in the packet. Kindly address the package to the address of the Returns desk closest to you. We have listed out the addresses of the Returns desk in another section on this page.
We will send you a confirmation email as soon as we receive the shipment at our warehouse. At any time, you can track the status of your return request on App/Website/Msite.
With so many options available in kids’ apparel, we’re here to help you make the best choice for your kids clothing cool, comfortable and practical.
This clothing store is your one-stop-shop for all kids’ fashionable wear. From practical shirts and shorts, to soft tees, to cute and comfortable dresses/jumpsuits.
LUCKSHMI KNITS PRIVATE LIMITED online website offers a varied range of trendy clothes for girls & boys with a carefully curated collection & thoughtful designs. These clothes have been produced for children to play in & at the same time are made perfectly for all-day wear.
Our line of clothing has everything the discerning parent in you has been looking for & made for children to make memories in. All our garments are crafted with quality, comfort, durability and adequate ease for the growing child in mind.
